Connect People, Processes and Technology for Better Business Results – 100% Online!

Enhance your expertise with the most effective business process management (BPM) tools and techniques. Whether you need to increase revenue, cut costs, improve productivity, decrease errors or increase efficiency, earning your Certificate in Business Process Management gives you the strategies you need. This comprehensive certificate program provides you with proven BPM solutions so you can quickly implement, manage, monitor and analyze process improvement efforts. You’ll gain critical new skills you can apply immediately on the job – and a valuable new credential that serves as a significant milestone as you complete each course.

Online Program Benefits

  • Implement all phases of BPM methodology
  • Assess and build organization processes
  • Lead process design teams
  • Transform a company into a Process-Based Organization (PBO)
  • Utilize Centers of Excellence (COE)
  • Manage processes effectively
  • Standardize documentation
  • Align BPM with the business architecture

Business Process Management Courses

Each course runs for eight weeks and new sessions start monthly. Enrollment is open; there are no pre-requisites.

Applied Business Process Management $1,480

ACE 3 | CEUs 4.5 | Contact Hours 45

Whether you’re already an upper-level manager or looking to move up in your organization, you can strengthen your skills with Applied Business Process Management. You’ll gain a broad perspective of business process management (BPM). From a general overview and history of BPM to proven methodologies and ways you can ensure success, this online business process management course provides you with a broad understanding of BPM along with its application to organizational activities. Plus, you’ll attain a new credential that makes you stand out from your peers and serves as a valuable professional milestone.

Who Should Register?

Applied Business Process Management is ideal for professionals seeking to expand their operational knowledge while focusing on targeted improvements. This eight-week course is also beneficial to improvement team members, performance professionals, consultants and individuals seeking alternative career paths. This dynamic online course is designed to bring beginners up to speed on key concepts, while helping seasoned professionals expand their business process management expertise.

What You’ll Study

Business Process Management Overview and Processes
  • Fundamentals of Business Process Management (BPM)
  • Core Components of Organizational Processes and Sub-Processes
  • Key Connections Between BPM and Other Initiatives
Drivers of Business Process Management Projects
  • Major Business and Technology Drivers of BPM
  • Core Strategies for Streamlining and Optimization
  • Essential Elements of Successful Process Organizations
Identifying BPM Opportunities
  • Must-Know Levels of Analysis
  • Key Aspects of Project Planning
  • Critical Role of Data and Collection Methods
BPM Methodology
  • Overview and Phases of BPM Methodology
    • Assessment
    • Design
    • Modeling
    • Implementation
    • Monitoring
    • Modification
  • Pitfalls and Realities of BPM Projects
BPM Documents and Metrics
  • Effective Process Charts and Tools
  • Proven Sub-Processes and Loops
  • Pivotal Role of Process Validation
Process Mapping, Key BPM Skills and Roles
  • Critical Process Mapping Guidelines
  • Key BPM Project and Organization Skills and Roles
  • Beneficial Supporters to Have for BPM Efforts
BPM and High-Level Design Concepts
  • Core Components of Process-Based Organizations (PBO)
  • Effective Process Governance and Centers of Excellence (COE)
  • Valuable Extended Processes
Ensuring BPM Success
  • Implementing BPM Best Practices
  • Maximizing Technology in BPM
  • Hot BPM Trends

Advanced Business Process Management Methodology $1,480

ACE 3 | CEUs 4.5 | Contact Hours 45

Advanced Business Process Management Methodology teaches you how to effectively execute business process management projects and manage processes. Plus, you’ll explore into the planning, capture and use of data to assist you with business processes. The nation’s foremost BPM experts will provide you with a detailed explanation of the key strategies and documents used in business process management, including assessment, design, modeling, implementation, monitoring and modification. You’ll also acquire valuable examples of issues and opportunities associated with each business process management phase. In addition, you’ll acquire the skills to effectively manage processes in modern organizations and attain a valuable new credential.

Who Should Register?

This eight-week, 100% online course is ideal for professionals looking to change or advance their career by expanding their understanding of business processes, as well as individuals actively engaging in or planning to undertake process improvements. This course is also beneficial for managers who have functional and/or business improvement responsibilities and other individuals who are actively designing or who want to become involved in process improvements.

What You’ll Study

Preparing for BPM Projects
  • Results-Oriented Methods to Capture and Utilize Data
  • Effective Ways to Manage Schedules and Teams
  • Critical Aspects of Documenting Activities
Assessment Phase
  • Fundamentals of the Assessment Phase
  • Proven Data Collection and Usage Methods
  • Essential Elements for Defining Project Scope
Design Phase
  • Imperative Features of the Design Phase
  • Crucial Components to get Expected Design Outcomes
  • Must-Know Tips for Choosing Key Performance Indicators
Modeling Phase
  • Essential Principles of the Modeling Phase
  • Importance of Utilizing Appropriate Data
  • Vital Role of Model Validation
Implementation Phase
  • Best Practices for the Implementation Phase
  • Key Stakeholder Involvement
  • Vital Importance of Communication and Change Management
Monitoring Phase
  • Main Objectives of Monitoring Phase
  • Obtaining and Analyzing Data and Metrics
  • Powerful Benchmarking and Time-Series Comparisons
Modification Phase
  • Important Elements of Modification Phase
  • Significant Reasons for Optimization
  • Expert Advice for Process Changes
Sustaining BPM
  • Critical Success Factors for Managing Processes
  • Most Effective Systems and Tools for Retaining BPM Knowledge
  • Superior Strategies for BPM Sustainability

Business Process Management Design & Implementation $1,480

ACE 3 | CEUs 4.5 | Contact Hours 45

Business Process Management Design & Implementation provides you with the latest business process management tools and concepts used for successful organizations. You’ll also be able to tap into some of the industry’s best and brightest minds as they share their expertise on process-based organizations (PBOs), business architecture (BA) and the use of BPM Centers of Excellence (COE) to facilitate business process management activities and resources. At the end of this business process management course, you’ll be a BPM expert — and you’ll have the credentials to prove it.

Who Should Register?

This eight-week, 100% online course is ideal for business process owners and practitioners, consultants and change management specialists, HR professionals with job design responsibilities, as well as individuals looking to further or change career paths.

What You’ll Study

BPM in Support of Organization Design
  • Powerful Uses of BPM for Organizing
  • Implementing BPM in Functional Organizations
  • Proven Ways to Apply BPM to Various Organizational Functions
Process-Based Organizations
  • Top Advantages of PBOs
  • Fundamental Characteristics of PBOs
  • Superior Strategies for Using BPM Skills Throughout PBO Development
Impacts on Process-Based Organizations
  • Key Elements of Process Intensive Organizations
  • Strongest Primary Design Guides
  • Crucial Components of Hybrid Organizational Structures
BPM in Business Architecture
  • Fundamentals of Business Architecture
  • Significant BA Objectives, Components and Requirements
  • Latest Issues Affecting BA
BPM Centers of Excellence
  • Functionality of PBO and BA
  • Comprehensive Look at BPM COEs
  • Pivotal Role of COEs
Monitoring, Workflows and Out-Sourcing
  • Significance of Technology in BPM
  • Essential Data and Dashboards
  • Expert Advice for Data-Based Decision Making
Data, Metrics and Standardization
  • Must-Know Mapping Data Essentials
  • Results-Oriented BPM Data and Scorecards
  • Critical Methods for Standardization
BPM Sustainability and Best Practices
  • Advanced Methods for Tracking BPM Processes
  • Attaining the Competitive Advantage With BPM
  • Key Lessons for BPM and Change Management